Privacy Policy

At Sunbeam Jewellery ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website Sunbeamjewellery.com.

 

1. Information We Collect

When you shop with us or place a custom order, we may collect:

a. Personal Information

We collect personal details when you:

  • Create an account
  • Place an order (including custom orders)
  • Subscribe to our newsletter
  • Contact our customer support

This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party providers)
  • Design preferences for custom orders

b. Non-Personal Information

Automatically collected data includes:

  • IP address
  • Browser type and version
  • Device information
  • Website usage (pages visited, time spent, etc.)
  • Cookies and tracking technologies

 

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders (including custom jewellery)
  • Communicate about custom order details
  • Provide customer support
  • Improve website functionality and user experience
  • Send promotional offers (only with your consent)
  • Detect fraud and enhance security

 

3. Custom Orders and Data Handling

For custom jewellery orders, we may collect additional details such as:

  • Specific design preferences (e.g., sketches, images, or written descriptions)
  • Engraving requests or personalization details

We do not share or use these design details for purposes outside of fulfilling your custom order.

 

4. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share data with:

  • Service providers (e.g., payment processors, shipping companies)
  • Legal authorities (if required by law)
  • Marketing platforms (only if you opt in)

 

5. Cookies and Tracking Technologies

We use cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyse website performance

You can manage cookie settings in your browser.

 

6. Data Security

We take security seriously and use measures like:

  • Secure payment processing
  • Encryption protocols
  • Regular security audits

While we strive to protect your information, no online transaction is completely secure.

 

7. Your Rights and Choices

You can:

  • Access, update, or delete your personal data
  • opt out of marketing emails
  • Request a copy of your stored data

For any requests, contact us at Care@sunbeamjewellery.com.

 

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

 

9. Updates to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page with an updated effective date.

 

10. Contact Us

📧 WhatsApp Number: 8209915820
📍 Business Address: Jaipur, Rajasthan

By using our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

 

Effective Date: 18-05-2025